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Serving Petaluma, CA and surrounding areas. (707) 309-6304
Effective Date: January 1, 2026
By accessing or using the website located at www.petalumatreeservice.com (the "Site"), or by engaging Petaluma Tree Service Pros ("Company," "we," "us," or "our") for any tree service, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site or services.
Petaluma Tree Service Pros provides professional tree services in Petaluma, CA and surrounding communities, including but not limited to tree removal, tree trimming, tree pruning, stump grinding, stump removal, land clearing, emergency tree service, and commercial tree service. All services are subject to scheduling availability, site conditions, and applicable local permits and regulations.
Free estimates are offered as a courtesy. An estimate is not a binding contract. Final pricing is confirmed in a written service agreement prior to work beginning. Estimates are based on conditions visible at the time of the site visit. Additional costs may apply if unforeseen conditions are discovered once work is underway, such as hidden root systems, hidden structural damage, or the need for a permit not identified during the initial assessment.
We reserve the right to decline any job at our sole discretion before a written agreement is signed by both parties.
Jobs are scheduled on a first-come, first-served basis following execution of a written service agreement. We make reasonable efforts to arrive on the scheduled date and within the agreed time window. Delays may occur due to weather, prior job overruns, or other circumstances beyond our control. We will notify you as early as possible if a rescheduling is needed.
If you need to cancel or reschedule a confirmed appointment, please notify us at least 24 hours in advance. Cancellations with less than 24 hours notice may result in a cancellation fee as specified in your service agreement.
Payment is due upon completion of work unless otherwise agreed to in writing. We accept payment by cash, check, or other methods specified in your service agreement. Invoices not paid within 30 days of the due date may be subject to a late fee. In the event that collection action is required, you agree to pay reasonable attorney fees and collection costs.
For larger projects, we may require a deposit prior to scheduling or starting work. Deposit terms will be specified in your written service agreement.
Certain tree removal or significant trimming work in Petaluma and the surrounding area may require a permit from the City of Petaluma or other governing authority. When a permit is required, we will inform you during the estimate process. It is the property owner's responsibility to ensure that all required permits are obtained before work begins. We will assist in identifying permit requirements and can facilitate the application process, but the ultimate responsibility for compliance rests with the property owner.
Prior to the scheduled work date, you agree to clear the work area of vehicles, outdoor furniture, potted plants, and other personal property. We are not responsible for damage to items left in the work zone that were not disclosed to us before the job began. You agree to keep household members and pets away from the active work area for the duration of the job.
We stand behind the quality of our workmanship. If you are not satisfied with the completed work, please notify us within 7 days of job completion and we will work with you to address the concern. This workmanship commitment does not cover tree health outcomes, regrowth, or conditions caused by weather, disease, pests, or circumstances beyond our control after the work is completed.
To the fullest extent permitted by law, Petaluma Tree Service Pros shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website, the provision of our services, or any outcome resulting from work performed on your property.
Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific job giving rise to the claim. We carry general liability insurance and workers' compensation insurance, and we will provide proof of coverage upon request before work begins.
The content on this Site - including text, images, and other materials - is provided for informational purposes only. We make reasonable efforts to keep information current and accurate, but we make no warranties regarding the completeness, accuracy, or fitness for a particular purpose of any content on this Site. You may not reproduce, copy, or redistribute any content from this Site without our express written permission.
In the event of a dispute arising from these Terms or from any services provided, both parties agree to first attempt resolution through good-faith negotiation. If negotiation does not resolve the dispute within 30 days, the parties agree to submit the matter to mediation before pursuing any legal action. Any legal action not resolved through mediation shall be brought in the courts of CA.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes not resolved through mediation shall be subject to the exclusive jurisdiction of the state and federal courts located in Sonoma County, California.
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted to this page with an updated effective date. Continued use of the Site or our services after changes are posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
If you have questions about these Terms and Conditions, please contact us: